Experience ultimate convenience with www.kasid.co.za Kasid Food Delivery, whether you're at home or at work. Our easy-to-use platform ensures that your favourite meals are just a few clicks away, saving you time and effort. Enjoy seamless ordering, fast delivery and delicious food wherever you are.

Discover the Heart of South Africa with Kasid! Traditional South African dishes like Mogodu, Manqina, Nama ya Hloho, and Hard Body Chicken are among the most ordered meals on our platform. Alongside Braai meat and pap, these authentic dishes bring the comforting taste of home to our customers. While commercial restaurant food is popular, it's the rich flavours of African cuisine that truly resonate, evoking cherished family dining experiences. Enjoy the essence of South African tradition with every bite.

Kasid is thrilled to announce our partnership with Spar2U, bringing you an even greater selection of delicious meals and groceries delivered right to your door. This collaboration combines Kasid's seamless food delivery service with Spar2U's extensive range of fresh produce, pantry essentials and ready-made meals. Now, you can enjoy the convenience of ordering from your favourite local restaurants and grocery shopping stores in one easy step. Together, Kasid and Spar2U are committed to making your at-home dining and shopping experience more convenient and enjoyable than ever before.

We are excited to announce that Kasid has partnered with FOODLOVERS Harvest to enhance your shopping experience with fresh, high-quality ingredients. This partnership allows us to bring you a wider variety of meal options, featuring the freshest produce, gourmet selections, and artisanal products that FOODLOVERS Harvest is known for.

With this collaboration, Kasid not only delivers your favourite restaurant meals but also ensures you have access to top-tier groceries and specialty items, all in one convenient platform. Enjoy the best of both worlds—restaurant-quality meals and premium grocery items—delivered right to your doorstep. Together, Kasid and FOODLOVERS Harvest are dedicated to providing you with the finest, freshest, and most delicious food choices available.

The South African Kota: 

The Kota, a beloved South African street food, is a culinary marvel that combines affordability, flavor, and cultural significance. Originating from the townships, the Kota has evolved into a versatile and cherished meal that reflects the diverse palate of South African cuisine.

"Kota" is derived from the word "quarter," referring to the quarter loaf used as the base. This hearty meal is an ingenious way of transforming simple, everyday ingredients into a satisfying feast.

The Kota is more than just a meal; it’s a symbol of ingenuity and community. Often enjoyed with friends and family, it embodies the communal spirit and resourcefulness of South African township life. Each bite tells a story of tradition, adaptation, and shared joy.

Kota is a versatile meal suitable for any time of the day—breakfast, lunch or dinner. Its popularity across all age groups and demographics is a testament to its universal appeal.

The Kota is a quintessential South African meal that has transcended its humble origins to become a beloved culinary staple. Its adaptability, affordability, and deliciousness make it a favourite among locals and a must-try for visitors. At Kasid, we celebrate this iconic dish by bringing authentic and innovative Kota variations straight to your doorstep, ensuring you can enjoy the true taste of South Africa wherever you are

At Kasid, we are more than just a food delivery service—we are a community dedicated to bringing people together through the love of great food. Founded on the principles of convenience, quality, and cultural appreciation, Kasid aims to revolutionize the way people experience dining at home and at work.

Our mission is simple: to deliver your favourite meals and groceries with unmatched speed and reliability. We believe that everyone deserves access to fresh, delicious food without the hassle. By partnering with local restaurants and suppliers, we ensure that our customers receive the best of what their community has to offer.

Cultural Appreciation: Kasid celebrates the rich culinary diversity of our community. We take pride in offering a wide variety of traditional and modern dishes that reflect the vibrant cultures we serve. From South African classics to international favourites, our menus are designed to satisfy every palate.

Innovation and Adaptability: The food delivery industry is constantly evolving, and so are we. We embrace new technologies and ideas to improve our service and meet the changing needs of our customers. Our recent partnerships exemplify our commitment to expanding our offerings and enhancing customer convenience.

At Kasid, our culture is one of inclusivity, teamwork, and continuous improvement. We foster a supportive and dynamic work environment where every team member is valued and encouraged to contribute their ideas. Our success is driven by our collective passion for great food and outstanding service.

Inclusivity: We believe that diversity makes us stronger. Our team is composed of individuals from various backgrounds, bringing unique perspectives and experiences to the table.

Teamwork: Collaboration is key to our success. We work together, support each other, and celebrate our achievements as a team.

Continuous Improvement: We are always looking for ways to enhance our service. Feedback from our customers and partners is crucial in helping us grow and improve.

Kasid is dedicated to transforming the food delivery experience by prioritizing quality, convenience and cultural appreciation. We are proud of our team, our values and our commitment to serving our community. Whether you're craving traditional South African dishes or exploring new culinary delights, Kasid is here to bring the best of local and international cuisine right to your door. Join us in celebrating the joy of good food and great company.

 A New Era in Food Delivery

Kasid, a leading food delivery service, has partnered with First National Bank (FNB) to bring enhanced convenience and exclusive benefits to customers. This strategic alliance aims to leverage the strengths of both companies, providing a seamless and rewarding experience for food lovers and banking customers alike.

The partnership between Kasid and FNB offers a range of exciting benefits designed to make food delivery more affordable and enjoyable. These include a Seamless Integration:
The integration between Kasid and FNB ensures a smooth and efficient process for customers. Key features include:

Easy Payment Options: FNB machines allow Kasid customers effortlessly pay for their Kasid orders using FNB’s secure payment gateway. This integration simplifies the checkout process and enhances payment security.

Community and Sustainability Initiatives
Both Kasid and FNB are committed to giving back to the community and promoting sustainability. Together, they have launched initiatives to support local businesses, reduce food waste, and encourage eco-friendly practices.

Supporting Local Restaurants: The partnership prioritises collaborations with local restaurants, helping them reach a broader audience and thrive in a competitive market. The Kasid and FNB partnership is just the beginning of an exciting journey towards revolutionizing the food delivery industry. As Kasid  we look forward to introducing 

Innovative Technology, Both companies are exploring the use of advanced technologies to improve delivery logistics, personalise customer experiences and enhance overall service quality.

The collaboration between Kasid and FNB represents a significant step forward in the world of food delivery and payment methods.  By combining Kasid’s expertise in food logistics with FNB’s financial services, customers can look forward to a more convenient, rewarding, and sustainable food delivery experience. Stay tuned for more updates and exciting offers from this dynamic partnership.

https://www.itweb.co.za/article/kasid-challenges-uber-eats-mr-d-in-unsafe-townships/o1Jr5MxPPgRMKdWL

Recently-launched food delivery app KasiD is looking to take on Mr D and Uber Eats in South African townships.

Founded by Freddy Mahhumane amid the COVID-19 pandemic, KasiD wants to exploit a market that the incumbents shun, usually citing safety concerns.

Last month, Uber Eats announced: "It is with great disappointment that starting 5 September 2022, Uber Eats deliveries in some areas of Soweto will not be available due to the safety risks that continue to threaten the businesses of delivery people."

However, Mahhumane believes his understanding of the township economy gives him an advantage to operate in the neglected areas.

Food couriers in the country have been sceptical about penetrating the township market, not only because of safety concerns but also because of low demand.

Uber Eats, a unit of US ride-hailing service Uber Technologies, launched in South Africa in 2016. Originally known as Mr Delivery, the South African food delivery business was founded in Cape Town in 1992 and was fully acquired by Naspers-owned Takealot.com in 2014.

Since 2015, the company has undergone a complete digital makeover and rebranded as Mr D.

Feeding the underserved

Currently, KasiD operates in Tembisa, Midrand, Kempton Park, Ivory Park, Kloorkop and Kaalfontein, and it is looking to expand to "most if not all townships in South Africa"" says Mahhumane.

"The food delivery industry is continuously evolving, and the market has seen expansion since the COVID-19 pandemic," he tells ITWeb.

"I wanted to serve the underserved and uplift the township economy. That talks to ensuring that I uplift the township economy and empower the youth and small businesses such as restaurants."

He adds that KasiD has more than 40 local township restaurants, such as Chuff Pozi,Solid Liquid Eatery and Kwamajola, to name a few.

"We also have large chain fast food restaurants, such as Chicken Licken, McDonald's and Nando's. Reliability and convenience underpin the existence of this service, and the use of the service relies on the customer's geographical location and their digital literacy.

"Although South Africa has the fastest-growing townships and developments within townships, not all food delivery services can meet the demand of this untapped economy, which saw the birth of a business opportunity for KasiD.

"The initial launch was focused on Tembisa with 10 motorbikes, and through consumer demand and investor interest, we currently have 15 motorbikes.

"We are expanding to Mamelodi and Siyabuswa before the year-end. To date, KasiD has successfully delivered more than 1 500 orders, with a total revenue of more than R250 000 in less than three months."

He explains the KasiD order lifecycle starts when the customer browses restaurants and places an order on the KasiD consumer app. The customer then selects their payment method and pays for the order if they have chosen digital payment.

The restaurant receives and accepts the order on the restaurant app, and proceeds to prepare the order and hand it to the allocated driver when the order is ready.

The driver, using the KasiD driver app, is then routed to the delivery address, where the customer will receive their order and pay for it if the payment method was cash.

The customer is left to enjoy their meal and provide a detailed review of their meal.

He explains the KasiD order lifecycle starts when the customer browses restaurants and places an order on the KasiD consumer app. The customer then selects their payment method and pays for the order if they have chosen digital payment.

The restaurant receives and accepts the order on the restaurant app, and proceeds to prepare the order and hand it to the allocated driver when the order is ready.

The driver, using the KasiD driver app, is then routed to the delivery address, where the customer will receive their order and pay for it if the payment method was cash.

The customer is left to enjoy their meal and provide a detailed review of their meal and driver at their leisure.

"The remuneration structure of KasiD drivers is above industry standard, with KasiD paying drivers salaries every month and the drivers earn commission and tips over and above," Mahhumane says.

"With a business model that not only benefits KasiD, proceeds from every order made on Kasid are provided to restaurants, over and above the order amount. Customers earn loyalty points for every order that is above R100, and when the points accumulate, the customer can use the points to pay for new orders on KasiD."

Broader mission

According to Mahhumane, the value proposition of KasiD is to benefit the entire KasiD network and not only the business itself.

"KasiD continues to seek avenues to realise value within the communities it operates in."

He notes the driver app is restricted to authorised KasiD drivers, and is the single source of truth for the driver to manage the order lifecycle.

On the challenges he faced, Mahhumane says: "We had to bridge the digital divide in the townships by educating both the customer and restaurants on the benefits of the apps. Securing local skilled drivers - male and female - was also not easy.

"KasiD's mission is to improve and invest in the township economy and to create employment for the youth. With less red tape, the organisation is able to hire drivers and work with most township restaurants, giving them access to a larger pool pool of customers” he concludes.

https://mg.co.za/news/2024-07-06-the-appetite-for-food-delivery-services-in-townships-is-growing/

Lucky Mazibuko has been running Ribs Circle, a family-style fast-food restaurant in Tembisa, since 2016. It is one of the many semi-formal eateries in the township in the east of Johannesburg that has turned to e-commerce to boost business. 

Before the arrival of the local e-commerce delivery app KasiD, Mazibuko’s customers would either call and then collect their food or sit in the restaurant to eat their meals. In the two years since he registered his business on the app in 2022, his revenue has increased by roughly R25 000.

Mazibuko said there is a need for e-commerce in the township because it boosts the local economy: “It helps. It brings in that extra income.”  KasiD is an online food-delivery service that was born out of the need to service Tembisa residents. 

Chief executive Freddy Mahhumane said he started it because he wanted to access local cuisine, even after moving away from the township. The township e-commerce economy is growing, according to the 2023 Township CX Report, published by digital marketing agency Rogerwilco, which found that the majority (60%) of respondents say they, or someone they know, have sold products and services online or begun working online. In addition, 20% of respondents said they considered Uber Eats for grocery delivery, while Checkers Sixty60 came in at 19.7%, followed by Mr D at 19.3%, while Pick n Pay’s ASAP service attracted 10%.

 This week, Shoprite announced its first venture into e-commerce for its Cash & Carry stores, with a bulk-delivery service for spaza shops and small businesses. The online shopping system provides free delivery to customers within a 50km radius. The Rogerwilco report, however, points out that while the big e-commerce players have invested in becoming visible in townships, these areas have different needs to those of affluent suburbs. It says township delivery services such as KasiD, Order Kasi in Cape Town, Delivery Ka Speed in Hammanskraal, and a number of others, were developed to fulfil those needs.

 The township economy has high volume, but low income, and that makes it difficult to operate in, according to development economist Eddie Rakabe. “The emergence of this e-commerce market is still very small, and the reason is because of the low income levels but … [also] I think, because the culture of the market is still not necessarily inclined to do things online,” he said. 

By Aarti Bhana

KasiD Pty Ltd 

Township delivery services: Unlocking socio-economic benefits

Township delivery services are not just about convenience; they are pivotal in driving numerous socio-economic advantages. Delving beneath the surface of these services reveals a thriving industry that fosters employment, generates income, enhances mobility, contributes to crime reduction, and bolsters local businesses.

According to Mpudi Maubane, National PR, Communications & Sponsorships Manager at The SPAR Group, the impact of township delivery services becomes apparent when considering the pioneering efforts of entrepreneurs like Godiragetse Mogajane of Delivery KA Speed SA and FreddyMahhumane of KasiD. These trailblazers have transformed the landscape of food and grocery delivery in townships, with ambitions for national and international expansion.

Mogajane and Mahhumane recognised that traditional delivery services often overlooked township opportunities due to various challenges such as navigating areas with inadequate infrastructure and high crime rates. To address these hurdles, they adopted a localised approach, hiring residents who possess invaluable knowledge of the area and partnering with locally based entities like SPARthrough its home delivery service and app, SPAR2U.

The SPAR Group, renowned for its community-based stores, was quick to recognise the potential of grocery deliveries in township settings. By offering delivery services, SPAR2U not only enhances convenience but also alleviates the financial burden on residents who would otherwise spend significant amounts on transport to access stores.

Initiating these delivery services meant sourcing local talent. Both companies identified unemployed youth from townships, providing them with employment opportunities and avenues for personal development. Innovative ownership schemes facilitated the acquisition of delivery vehicles, empowering employees and fostering financial independence.

“The success of Delivery KA Speed and KasiD in townships underscores the transformative potential of community-focused initiatives enabled through partnerships such as these with SPAR2U”, says Maubane. With a combined workforce of hundreds of riders, these companies have not only facilitated the delivery of goods but have also contributed to skill development and educational pursuits among employees.

Additionally, both companies are deeply committed to community engagement and giving back. Initiatives range from providing internet access to local schools to organising events like the Township Restaurant Expo, aimed at empowering aspiring entrepreneurs.

Looking ahead, the vision for both pioneers extend beyond national borders. Plans for expansion into neighbouring countries like Namibia and Botswana are underway, alongside efforts to integrate digital payment solutions to enhance customer experience.

Mogajane and Mahhumane emphasise the symbiotic relationship between their ventures and SPAR2U, highlighting the retailer's commitment to empowering local communities and supporting entrepreneurial endeavours.

“As township delivery services continue to evolve, they serve as a catalyst for socio-economic progress fostering empowerment, and community development, which mirrors the ethos of the SPAR brand”, concludes Maubane.

SPAR2U is currently live in 459 SPAR stores nationwide – including KWIKSPAR, SPAR, SUPERSPAR and TOPS at SPAR stores - and serves the following areas in partnership with KasiD and Delivery KA Speed SA: Kempton Park, Kaalfontein, Ivory Park, Mamelodi, Glen Marais andHammanskraal in Pretoria.

Residents in these areas and other areas can easily access SPAR2U by downloading the app andplacing an order from their favourite store. The SPAR2U basket limit is 60 items (but shoppers can order multiple units of each item) and the minimum spend for deliveries is R100.

For more information on SPAR2U or to download the app, visit: https://www.spar.co.za/spar2u.